iTech AG is a proud ServiceNow Elite Partner in the Consulting and Implementation segment. We will expertly transform your organization by building, implementing, configuring, testing, certifying, and distributing applications on the ServiceNow platform.

ServiceNow stands out as the premier platform tool in today’s market, known for its scalability, flexibility, and multifaceted capabilities. It offers simplified experiences, enhances organizational agility, and enables purposeful automation, delivering best-in-class workflow and performance for digital businesses.

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Partner Profile

720+

ServiceNow certifications & accreditations

Maintaining a cutting-edge proficiency in ServiceNow offerings to meet the evolving needs of our clients.

5/5

CSAT score

Innovating and collaborating are at the heart of building lasting client relationships that extend beyond single projects.

50+

Deployments in the last year

Continuing to deliver technology solutions that achieve-mission critical goals.

120+

ServiceNow practitioners

Leveraging the expertise of experienced ServiceNow professionals, we rapidly adapt to meet client requirements.

Validated Practices

  • Customer Service Management (CSM)
  • Public Sector Digital Services (PSDS)
  • Now Assist for Customer Service Management (CSM)
  • Field Service Management (FSM)

ServiceNow Validated Practices recognize iTech AG’s delivery excellence, operational maturity, and technical expertise, validating our ability to consistently deliver reliable, repeatable outcomes and measurable value across key ServiceNow product lines.

Product Line Achievements (PLAs)

  • IT Service Management (ITSM)
  • Customer Service Management (CSM)
  • Strategic Portfolio Management (SPM)
  • App Engine
  • Public Sector Digital Services (PSDS)
  • Now Assist for Customer Service Management (CSM)
  • Field Service Management (FSM)
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)
  • Enterprise Architecture (EA)

ServiceNow’s PLAs recognize iTech AG’s exceptional skill, extensive experience, and exemplary customer success in ITSM, CSM, SPM, App Engine, PSDS, Now Assist, FSM, SAM, HAM, and EA.

Our Expertise

1. IT & Risk Security

  • IT Service Management (ITSM)
  • IT Asset Management (ITAM)
  • Enterprise Asset Management (EAM)
  • IT Operations Management (ITOM)
  • Security Operations (SecOps)
  • Integrated Risk Management (IRM)
  • Strategic Portfolio Management (SPM)
  • Enterprise Architecture (EA)

2. HR & Employees

  • HR Service Delivery (HRSD)
  • Workplace Service Delivery (WSD)
  • Talent Development

3. CRM

  • Customer Service Management (CSM)
  • Facility Service Management (FSM)
  • Public Sector Digital Services (PSDS)
  • Sales & Order Management (SOM)
  • Healthcare & Lifesciences (HLS)

4. App Development

  • Workflow Data Fabric (WDF)
  • App Engine

Our Referenceable Clients

Partner With Us

At iTech AG, we leverage ServiceNow’s powerful capabilities to drive digital transformation across all industries. Our deep expertise in both mission and technology allows us to support critical projects and modernize processes, ensuring our clients achieve their goals efficiently and effectively.

By partnering with iTech AG, you gain access to our specialized knowledge and proven track record with ServiceNow. This collaboration helps you unlock your organization’s potential to achieve mission-critical goals.